Refund and Cancellations Policy

Ticket Cancellation Terms

1. Cancellation Deadline

   • Full refund available up to 30 days before the conference date
   • 50% refund available between 30-14 days before the conference
   • No refunds will be issued within 14 days of the conference start date

2. Refund Process

   • All refund requests must be submitted via email to [email protected]
   • Refunds will be processed within 7-10 business days
   • Refunds will be credited to the original payment method

3. Ticket Transferability

   • Tickets are fully transferable to another attendee
   • Name change requests must be submitted at least 7 days before the conference
   • No additional fee for ticket transfer

4. Special Circumstances

   • In case of medical emergencies, documentation may be required
   • Partial credit or a future conference ticket may be offered at the conference organisers’ discretion

5. Conference Cancellation

   • If the conference is cancelled by organizers, 100% full refund will be issued
   • Attendees will be notified via email and provided alternative options

How to Request a Refund

1. Email: [email protected]
2. Include:
   • Full name
   • Ticket reference number
   • Reason for cancellation
   • Preferred refund method

Note: All refunds are subject to review and approval by conference management.